# Frequently asked questions: Mokker edition

### **Do you offer yearly billing?**

Yes, we offer yearly and monthly billing.

### **How do I change the batch from 4 images to 1 image?**

Select “studio options”. From there you can change to generate 1, 2 or 4 images.

### **Where can I find my billing history?**

Via the team dashboard.

### **How can I make my pictures 4k?**

To download the 4K png or jpeg, you must be a paid subscriber.

### **Who has the license to use the photos?**

Mokker grants you the full commercial license of the photos generated within the platform.

### **How does Mokker protect the intellectual property rights of the uploaded materials?**

At this time, our terms guarantee: we don’t use any of your data for any model training (neither uploads nor generations) and that no other customer can access your generations or uploaded assets.

### **Do you have an API?**

Not at the moment, but you can sign up for the waitlist [here](https://share.hsforms.com/1U3z6mmuiS6W5trSdzNRiqQe281q).

### **Is there a Chinese interface?**

Not at the moment, no.

### **My credits were deducted, but no pictures were generated?**

If no pictures were generated, your credits will be refunded to your account. if you click generate, the job is saved with us and will be processed.

### **Can I create folders to group products?**

Not at the moment, no.

### **Can I batch generate the same background?**

Not at the moment, no.

### **I need to change my password / I can’t get logged in**

Manually trigger a password reset by pretending to log in as the customer and selecting “forgot your password?”

### **Can I get an invoice / how can I change my company address / can I add my VAT?**

You can get a copy of your invoices as well as change your company information under the team dashboard - click on “manage subscription and invoices”.

### What payment methods do you accept?

Credit cards only

### How many members do I get on the team plan?

3 members

### **if I cancel my subscription, will I lose my available photo credits?**

All credits will be removed at the end of your billing period.