terms | soona

TERMS OF SERVICE

Last Updated: February 2026

INTRODUCTION

Welcome to soona co. (“ soona,” “ we,” “ our,” or “ us”). soona owns and operates www.soona.co and all of its webpages and subpages (collectively, the “ Platform”). Through the Platform, we provide content creation and editing services, and may provide software that may be downloaded to your computer, smartphone or tablet to access services either directly from soona or via third parties (each, an “ Application”). The Platform, Applications, and the content creation services and other licensed services that we provide to you in connection with the Platform and Applications, are referred to as the “ Services”. soona may change, add, or remove any part of the Services from time to time. These Terms cover all Services available through the Platform and Applications.

These Terms of Service (these “ Terms”) are a legal agreement between soona and you, or, if you represent an entity or other organization, that entity or organization (in either case “ you” or “ your”) and governs your access to and use of the Services. To understand how soona uses your information, please see our Privacy Policy, which policy applies to all information submitted by you via the Platform.

BY REGISTERING FOR THE PLATFORM OR SERVICE, OR BY OTHERWISE ACCESSING THE PLATFORM OR USING ANY OF THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES.

1. Services.

  1. General. soona’s content creation and editing services include video and photography photoshoots (“ Photoshoot Services”), a marketplace (the “ UGC Marketplace”) for a network of user-generated content creators (“ UGC Creators”), artificial intelligence content creation, content editing, e-commerce (e.g., Amazon) listing analytics, and various other related services.
  2. Photoshoot Services and Booking. The terms in this Section 1.2 shall apply if you obtain Photoshoot Services from soona:
    1. Booking. Through the Platform, you can create a booking for a photoshoot, video-shoot, or other in-studio session to create content (each a “ Shoot”).
    2. Rescheduling. Shoots may be rescheduled by customer until two business days prior to the shoot day.
    3. Participants. In some cases, you may be permitted to use individuals in your Shoot that are not supplied by soona (each such individual is a “ Participant”).
  3. UGC Marketplace. The terms in this Section 1.3 shall apply if you obtain access and use of the UGC Marketplace available on soona.co.
  4. Digital Storage. Digital storage services may be offered as part of the Services.

2. Accounts; Access to Services.

  1. Accounts and Registration. You may access and use certain features of the Services by creating a soona user account (each, your “ Account”).
  2. Services License. Subject to these Terms and any Services Agreement or order form (if applicable), soona grants you a personal, limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use the Services.
  3. Push Notifications. By registering an Account and/or receiving any Services, you agree to be contacted via email, SMS and/or text messaging by us.
  4. Limitations. You expressly agree that you are solely responsible for any and all acts and omissions that occur through your use of the Platform.

3. Beta Service Use.

  1. Description. soona may make available to you certain services or features that are identified as alpha, beta, preview, early access, evaluation, or other identifiers (each a “ Beta Service”).
  2. Feedback. soona offers Beta Services in order to get user feedback.

4. Products; Customer Materials.

  1. Ownership of Customer Materials. At all times, you shall retain title and risk of loss or damage to your Products.
  2. Customer Warranty. You may not provide any Customer Materials to soona or a UGC Creator that are illegal, harmful, or hazardous.
  3. Return of Products. If you request that soona return any Products to you, you agree to pay soona for all shipping charges.

5. Ownership of Services and Developed Content.

  1. Licensed Content. You may select Developed Content to license for your internal business uses (all such licensed Developed Content shall be the “ Licensed Content”).
  2. soona's Use of Developed Content. Developed Content may be published in soona’s marketing materials and on the Platform.

6. Pricing and Payment.

  1. Pricing. Pricing for the Services is described on the Platform and is subject to change without notice to you.
  2. Billing Information. You will provide soona with accurate and complete billing and payment information.

7. Third-Party Offering. soona may make access to or use of third-party software services, applications, or functionality available to you.

8. Indemnity. Unless prohibited by state or federal laws to which you are subject, you will indemnify, defend (at soona’s option), and hold soona, its officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses.

9. Warranties.

  1. Limited Licensed Content Warranty. soona warrants that the Services and the Licensed Content will be provided in accordance with these Terms.
  2. Disclaimers. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT WARRANTIES OF ANY KIND.

10. Limitation of Liability.

  1. UNDER NO CIRCUMSTANCES SHALL SOONA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES.

11. Release. You hereby release and forever discharge us from any claims related to interactions with other users of the Service.

12. Suspension. soona reserves the right to suspend or terminate your Account and your access to and/or use of the Services, at any time, without notice.

13. International Use. We control and operate the Services from our offices in Colorado.

14. Copyright Infringement. soona has adopted a policy that provides for the termination of users who are infringers of copyright.

15. Non-Solicitation. You acknowledge and agree that soona has expended significant efforts in building its community of soona service providers.

16. Conflicts with UGC Creators. If you have a dispute with a UGC Creator, we encourage you to contact the other party to try to resolve the dispute amicably.

17. General.

  1. Modification. soona may modify these Terms at any time.
  2. Applicable Law and Dispute Resolution. These Terms shall be governed by the laws of the State of Colorado.

Entire Agreement. These Terms constitute the entire agreement between you and soona with respect to the Services.